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Kepco Power Solutions
718-461-7000
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RMA Request
  • (all except HWS, SWS)
  • (HWS, SWS only)
    • DECLARATIONS
    OF CONFORMANCE
    KLP FIRMWARE
    VERSION
    BOP 1KW FIRMWARE
    VERSION
    EL LOAD FIRMWARE
    VERSION
    		An R.M.A. number (returned material authorization) must be obtained from Kepco before sending a power supply to the factory for repair. This number must accompany any return, both on the outer carton and on any accompanying paperwork. (See Kepco's Privacy statement.)

    This form can be used for all models except HWS and SWS. For HWS and SWS please use the TDK-Lambda RMA Request Form.

    Required information is indicated in RED type.
    PRODUCT TO BE REPAIRED      
    Model Number:
    Serial Number:
    Original Purchase Order Number:
    Case Number (if applicable):
    Warranty Status?
    IN WARRANTY          
    OUT OF WARRANTY
    DON'T KNOW
    Need Packing Material?
    YES - I Need to purchase packing material from Kepco in order to ship the unit.
    NO - I understand how to pack the unit properly and do not need to purchase packing material.
    Describe the failure of the power supply and the environment in which it failed.
    ADMINISTRATIVE CONTACT INFORMATION
    Name:
    Company Name:
    E-Mail:
    Telephone
    No.:
    FAX No.:
    I prefer to be contacted via
    TECHNICAL CONTACT INFORMATION
    Name:
    E-Mail:
    Telephone
    No.:
    FAX No.:
    I prefer to be contacted via
    BILLING ADDRESS
    STREET:
    CITY:
    STATE:
    ZIP:
    COUNTRY:
    SHIP TO ADDRESS
    If Ship To address is the same as the billing address, copying and pasting "Same" in applicable fields is acceptable.
    STREET:
    CITY:
    STATE:
    ZIP:
    COUNTRY:
      

    What happens to information collected by Kepco

    Personal or credit card information supplied to Kepco is used to better serve our customers and is never sold, rented or traded. The e-mail addresses of those who communicate with us via e-mail, and any information volunteered by the customer, such as survey information, site registrations, or e-commerce is used to contact customers and/or to improve the content of our Web pages.

    KEPCO, INC. • 131-38 SANFORD AVENUE • FLUSHING, NY. 11355 U.S.A.
    TEL (718) 461-7000 • FAX (718) 767-1102
    www.kepcopower.com • email: hq@kepcopower.com